Local News
Revolutionising the Guest Experience with Digicel Business’ Hospitality Solutions
Digicel Business has launched its state-of-the-art Hospitality Solutions, aiming to revolutionise the guest experience in hotels, resorts, villas, and hospitality establishments globally. With a strong focus on innovation and excellence, Digicel Business is enabling the hospitality industry to excel in the digital era.
In a time when guests demand seamless connectivity, personalised experiences, and efficient services, Digicel Business leads the way with solutions that address these evolving needs. The comprehensive suite of Hospitality Solutions offers an array of services and technologies to redefine guest interactions with hospitality establishments.
Key features of Digicel Business’ Hospitality Solutions include:
Reliable & Secure Connectivity: Providing fast, secure internet access throughout the property, allowing guests to stay effortlessly connected for both work and leisure.
Enhanced Guest Experiences: Boosting customer satisfaction and loyalty with customised experiences such as IPTV, Access Control, Push-to-Talk radio, Fixed Voice for front desks and guest rooms, Video Surveillance, Managed Services, and more.
Efficient Operations: Enhancing operational performance and efficiency by reducing manual processes, allowing customers to focus on core activities while Digicel handles the rest.
Security Solutions: Offering user-friendly yet sophisticated solutions to secure customers’ data.
Scalability: Providing adaptable solutions for properties of all sizes, from boutique hotels to large resorts, ensuring a tailored fit for each establishment.
24/7 Dedicated Support: Ensuring prompt resolution of connectivity or technology-related issues with round-the-clock support.
Annill Daniel, Head of Digicel Business (BVI), commented: “We’re dedicated to investing in cutting-edge solutions that empower businesses across various sectors. With the hospitality industry undergoing a significant transformation, digital technologies are at the forefront of this evolution. At Digicel Business, we are committed to helping our partners in the hospitality sector embrace these changes and deliver unparalleled guest experiences. Our comprehensive suite of Hospitality Solutions is designed to enhance operational efficiency, increase guest satisfaction, and drive revenue growth.”
For more information about Digicel Business Hospitality Solutions and to discover how they can elevate your hospitality establishment to new heights, visit digicelbusiness.com/vg or contact our sales team at 1 284 300 4357.
Education
Friendly Competition Sparks Unity Between Francis Lettsome and Willard Wheatley Primary Schools
As the new school year began, Francis Lettsome Primary School and Willard Wheatley Primary School were officially zoned together, marking the start of what promises to be a powerful collaboration between the two institutions. In celebration of Teacher’s Week, both schools came together for a friendly bowling match between the Wolves and the Wildcats.
The atmosphere was buzzing with excitement as students, staff, and teachers embraced their competitive spirits. Beyond the fun, the event symbolised the beginning of a new chapter, with both schools set on working together to foster academic and social improvement.
“This is just the beginning,” said one teacher. “We’re excited about the opportunities ahead as we collaborate to support the success of our pupils.”
With more joint activities planned, the newly dubbed East Coast “Wolfcats” are poised to make great strides in building a united and dynamic learning environment. Stay tuned for further developments as these schools continue to strengthen their partnership.
International
UN Resident Coordinator Simon Springette Visits Virgin Islands to Strengthen Development Efforts
Business
Flow BVI Appoints Maria De Grads as First Female General Manager
Flow British Virgin Islands has welcomed Maria De Grads as its new General Manager, the first woman to hold this position in the company’s 58-year history, effective October 1. The announcement was made by C&W Communications, the parent company of Flow, Flow Business, C&W Business, and BTC, which operates throughout the Caribbean.
Maria De Grads, a telecommunications veteran from St. Vincent and the Grenadines, brings over 21 years of experience in the industry. Her appointment has been hailed as a pivotal moment for Flow BVI. Susana O’Sullivan, Vice President for the North Caribbean at C&W Communications, expressed confidence in De Grads’ leadership: “Her extensive experience, vision, and commitment to empowering teams will be instrumental in driving Flow BVI forward as we continue to innovate and deepen our connection to the BVI community.”
De Grads has held a variety of roles within C&W Communications since joining Flow St. Vincent and the Grenadines in 2004. Her previous positions include Commercial Lead for the Southern Caribbean markets, which covered St. Lucia, Dominica, Grenada, and Barbados. She has also served as Commercial Manager and Product Executive, gaining expertise in growth strategy, customer care, and human resource management. In her most recent role as Senior Manager for Commercial Operations in the South Caribbean, she was responsible for spearheading plans that drove customer acquisition and revenue growth.
“I am deeply honored to become the General Manager of Flow BVI, and being the first woman to step into this role makes it even more meaningful,” said De Grads. “I look forward to leading our talented team as we continue to deliver innovative services, enhance customer experiences, and contribute to the development of the BVI. Together, we’ll build on Flow’s strong legacy and ensure we remain at the forefront of connectivity in the Territory.”
De Grads holds an associate degree in business management from the University of the West Indies and an MBA in Marketing and Sales Management from the University of Edinburgh.
This new leadership is expected to further strengthen Flow BVI’s position as a leading provider of telecommunication services in the British Virgin Islands, offering cutting-edge solutions to both consumers and businesses.
About C&W Communications:
C&W Communications, part of Liberty Latin America, is a comprehensive communications and entertainment provider serving over 20 markets in the Caribbean. It offers video, broadband, mobile, and telephony services, along with IT solutions for business and government clients through its business division.
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