Local News
Revolutionising the Guest Experience with Digicel Business’ Hospitality Solutions
Digicel Business has launched its state-of-the-art Hospitality Solutions, aiming to revolutionise the guest experience in hotels, resorts, villas, and hospitality establishments globally. With a strong focus on innovation and excellence, Digicel Business is enabling the hospitality industry to excel in the digital era.
In a time when guests demand seamless connectivity, personalised experiences, and efficient services, Digicel Business leads the way with solutions that address these evolving needs. The comprehensive suite of Hospitality Solutions offers an array of services and technologies to redefine guest interactions with hospitality establishments.
Key features of Digicel Business’ Hospitality Solutions include:
Reliable & Secure Connectivity: Providing fast, secure internet access throughout the property, allowing guests to stay effortlessly connected for both work and leisure.
Enhanced Guest Experiences: Boosting customer satisfaction and loyalty with customised experiences such as IPTV, Access Control, Push-to-Talk radio, Fixed Voice for front desks and guest rooms, Video Surveillance, Managed Services, and more.
Efficient Operations: Enhancing operational performance and efficiency by reducing manual processes, allowing customers to focus on core activities while Digicel handles the rest.
Security Solutions: Offering user-friendly yet sophisticated solutions to secure customers’ data.
Scalability: Providing adaptable solutions for properties of all sizes, from boutique hotels to large resorts, ensuring a tailored fit for each establishment.
24/7 Dedicated Support: Ensuring prompt resolution of connectivity or technology-related issues with round-the-clock support.
Annill Daniel, Head of Digicel Business (BVI), commented: “We’re dedicated to investing in cutting-edge solutions that empower businesses across various sectors. With the hospitality industry undergoing a significant transformation, digital technologies are at the forefront of this evolution. At Digicel Business, we are committed to helping our partners in the hospitality sector embrace these changes and deliver unparalleled guest experiences. Our comprehensive suite of Hospitality Solutions is designed to enhance operational efficiency, increase guest satisfaction, and drive revenue growth.”
For more information about Digicel Business Hospitality Solutions and to discover how they can elevate your hospitality establishment to new heights, visit digicelbusiness.com/vg or contact our sales team at 1 284 300 4357.
Education
Former Legislator Dr Kedrick Pickering Becomes International Best-Selling Author with New Book
Dr Kedrick Pickering, former legislator and renowned obstetrician, has achieved international recognition with the release of his book, Walk in Faith & Medicine: Daily Lessons & Insights from a Doctor’s Handwritten Journal. Published on December 12, the 139-page Kindle edition has swiftly become the number one New Release in Obstetrics & Gynaecology on Amazon, earning Dr Pickering a place among Amazon’s International Best Sellers.
Walk in Faith & Medicine provides readers with a deeply personal account of Dr Pickering’s tenure as the only Obstetrician and Gynaecologist in the British Virgin Islands for nearly three decades. The book intricately weaves his medical experiences with his spiritual reflections, offering profound insights into the challenges of practising medicine in a setting where resources were often limited, but faith and resilience were abundant.
Through heartfelt anecdotes, Dr Pickering recounts the joys and struggles of his career, from the miracle of delivering life under difficult circumstances to the strength he found in spirituality when faced with adversity. Each chapter sheds light on the delicate balance between clinical expertise and moral contemplation.
The book’s release has received widespread acclaim, resonating with audiences in both medical and spiritual communities. Its success highlights Dr Pickering’s unique ability to capture the human side of healthcare while addressing universal themes of faith and hope.
Walk in Faith & Medicine is available exclusively as a Kindle edition and is already being hailed as an inspirational must-read.
Entertainment
FCCA Spreads Holiday Cheer in the British Virgin Islands with Christmas Gift Donation
The Florida-Caribbean Cruise Association (FCCA) brought smiles to the faces of over 100 children in the British Virgin Islands with a generous donation of Christmas gifts. The initiative, held on December 16, was a collaborative effort between the FCCA, the Government of the Virgin Islands, and the Youth Empowerment Project (YEP).
The festivities took place at YEP Headquarters in East End, where children were treated to a festive celebration. Staff from the MSC Virtuosa Cruise Ship donned Santa Claus and other character costumes, adding to the magic of the occasion. The event also received sponsorship from Diamond International.
Premier and Minister of Finance Hon. Dr. Natalio D. Wheatley expressed his gratitude for the FCCA’s ongoing commitment to the Virgin Islands community. “The leadership of the FCCA is a thoughtful group of individuals. For more than two decades, their gift-giving has brought smiles and filled hearts with joy and hope during this special time of year,” said Premier Wheatley. “On behalf of the Government of the Virgin Islands, I extend our sincere thanks to the FCCA and their co-sponsors for their generosity.”
Minister for Ports Hon. Kye M. Rymer highlighted the FCCA’s enduring partnership with the territory. “Their commitment to gift-giving for over 20 years deserves our acknowledgment,” said Rymer. He also commended the BVI Ports Authority for its collaboration with the FCCA in supporting such initiatives.
Director of YEP Hon. Stacy Mather shared his appreciation for the FCCA’s efforts. “This marks our second time receiving gifts from this initiative. We are incredibly fortunate and grateful for this generosity,” he said. “Thanks to the kindness of FCCA, Diamond International, and others, our Christmas celebrations begin a little earlier.”
The event was moderated by Deputy Secretary in the Ministry of Communications and Works, Ms. Haley Trott, and attended by Junior Minister for Tourism Hon. Luce Hodge-Smith, Deputy Director of YEP Ms. Bianca Dougan, and other community leaders.
Business
BVI Bank Association Warns Merchants Against Card Transaction Violations
As the festive season brings increased consumer activity, the British Virgin Islands Bank Association (BVIBA) has issued a stern reminder to merchants across the territory regarding compliance with card transaction policies.
The association warns that imposing minimum spending requirements or charging additional fees for card payments is not only against their merchant agreements but also violates regulations established by major payment networks, VISA and Mastercard.
The advisory, issued on Wednesday, December 18, warns that merchants engaging in these practices are in breach of their contractual obligations with their respective financial institutions. “We request that all merchants immediately cease these practices to ensure compliance,” the statement read.
The BVIBA comprises several prominent financial institutions, including Bank of Asia (BVI) Limited, CIBC Caribbean, FirstBank PR, National Bank of the Virgin Islands, Popular, Republic Bank (BVI) Limited, and VP Bank (BVI) Limited.
For inquiries or guidance on compliance, the BVIBA advises merchants to contact their respective banks promptly.
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