Local News
Restoration Efforts Underway as Flow Technicians Tackle Post-Storm Repairs
In the aftermath of Tropical Storm Ernesto, leading telecommunications provider Flow has initiated an extensive restoration campaign to reconnect its residential and business customers across the Territory. The storm, which swept through on Tuesday, August 13, left significant damage in its wake, disrupting services in various areas.
Flow technicians have made significant progress, restoring connectivity to mobile sites in Virgin Gorda North, Jost Van Dyke, and Anegada. Efforts are ongoing on Tortola, particularly at the Chalwell and Long Swamp Fiber Distribution Points. These crucial hubs serve broadband customers in regions including Great Mountain, Spooners Estate, Cane Garden Bay, Chalwell, and Fat Hog’s Bay to the Airport.
Restoration work is also advancing in Virgin Gorda, with focus areas being North Sound and the Valley.
“We understand the importance of connectivity for our customers in resuming their daily lives and we thank them for their patience during this restoration phase,” said Nadia A. James, Marketing and Communications Coordinator for Flow. “We are committed to restoring connectivity and having most of our broadband customers back online before the weekend.”
James further explained that the company’s priority is to swiftly repair the main fiber distribution points, which should automatically restore internet services in affected communities. Once these critical repairs are completed, technicians will focus on investigating individual customer faults as they are reported.
Flow customers experiencing service interruptions due to the storm or ongoing recovery efforts are encouraged to report issues via WhatsApp at 1284-544-4444 for Tortola or 1284-544-0189 for Virgin Gorda. Reports can be made Monday through Friday from 9 a.m. to 5 p.m., and to the Regional Customer Care Team at 1800-804-2994 from 5 p.m. to 9 a.m. Customers are advised to provide their account information when making a report.
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Local News
Rising Costs Will Intensify, Skelton Cline Warns as He Suggests Emergency Measures

Entertainment
64 Nominees Announced for 2026 Virgin Islands Icon Awards
The Virgin Islands Icon Awards has announced 64 nominees across 13 categories for its 2026 ceremony, recognizing individuals and organizations for contributions in fields including sports, entrepreneurship, media, music, agriculture and public service, founder and executive producer Kareem Nelson Hull said.
The Virgin Islands Icon Awards was established to recognize individuals and organizations that have made significant contributions to the social, cultural and economic development of the Territory.

Health
BVI Monitors Cruise Ship Hantavirus Outbreak; Health Minister Says Local Risk Remains Low
The Ministry of Health and Social Development is monitoring an outbreak of hantavirus linked to the cruise ship MV Hondius that has resulted in several confirmed cases and three deaths, but Honourable Vincent O. Wheatley, Minister for Health and Social Development, and Dr. Ronald Georges, Chief Medical Officer, said Monday that the risk to the Virgin Islands remains low.
The ministry said the reported cases involve passengers and crew aboard the Dutch expedition vessel, which was operating outside the Caribbean region. Health officials said there is no evidence of any cases in the Virgin Islands or elsewhere in the Caribbean.
Honourable Wheatley said the ministry is working with regional and international partners, including the Caribbean Public Health Agency (CARPHA), to monitor the situation and strengthen surveillance systems.
“At this time, the risk to the Caribbean, including the Virgin Islands, is considered low,” Dr. Georges said. “We are utilizing enhanced surveillance systems and maintaining routine port health inspections and preparedness protocols to ensure the continued protection of public health.”
Hantavirus is a rare but potentially serious disease that is primarily transmitted through contact with infected rodents or their droppings, urine or saliva. Human-to-human transmission is extremely uncommon.
The ministry said the rodent species typically associated with the virus are not commonly found in Caribbean environments, further reducing the likelihood of local transmission.
Residents are advised to avoid contact with rodents and areas where they may be present, safely clean and disinfect areas contaminated by rodent waste, maintain proper sanitation and waste disposal, and seek medical attention if they experience symptoms such as fever or respiratory distress.
Early symptoms of hantavirus can resemble the flu but may progress to more serious respiratory complications if not treated promptly.
“We will continue to work closely with regional and international partners to ensure that any potential risks are identified early and managed effectively,” Dr. Georges said. “Protecting the health and safety of our residents remains our top priority.”
The Ministry of Health and Social Development said it will continue to monitor the situation and provide updates as necessary.
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