Local News
Department of Immigration Earns ‘Most Improved’ Title

The Department of Immigration has been awarded the prestigious title of ‘Most Improved Department’ by the RATEUS platform, as highlighted in the latest edition of the Public Service Customer Service Newsletter.
The RATEUS platform, a comprehensive tool for evaluating government service delivery, has recognized the Department of Immigration for its significant strides in efficiency, transparency, and customer satisfaction.
Acting Chief Immigration Officer Mrs. Nadia Demming-Hodge expressed her pride in the department’s progress, stating, “This recognition is a testament to the hard work and commitment of the Department of Immigration’s staff in serving our community with excellence. It is encouraging for staff members to know that their efforts to streamline processes, improve customer service, and uphold the highest standards of professionalism have not gone unnoticed. As we continue to enhance our services, we expect to see even higher levels of satisfaction among the community.”
Several key initiatives have contributed to the Department of Immigration’s commendable progress:
- Enhanced Service Delivery: The department has implemented innovative strategies to streamline immigration processes, reduce wait times, and improve overall service for residents and visitors.
- Transparency and Accountability: New measures have been introduced to ensure that immigration operations are conducted with integrity and fairness, enhancing transparency and accountability.
- Customer Satisfaction: A strong focus on improving the customer experience through better communication, responsiveness, and accessibility has led to increased client satisfaction.
- Training and Development: Significant investment in staff training and development has equipped employees with the skills and knowledge needed to excel in their roles and deliver exceptional service.
Director of Customer Service Kedimone Rubaine lauded the department’s efforts, saying, “The Department of Immigration’s commitment to improving their delivery of customer service is not only admirable but reflects the Government’s strategic customer service plan. I encourage the public to continue to rate their service at the Department to keep these hard-working officers accountable while celebrating their improvement.”
Public Service Transformation Manager Kishann Cupid Braithwaite also praised the department, stating, “The improvement shown by this department is transformation in action. Enhancing the Public Service through customer service is a key priority, and the commitment shown by the officers of the Department of Immigration is a great example of how the Public Service will continually transform for the better.”
The Department of Immigration remains dedicated to providing exceptional customer service to residents and visitors of the Virgin Islands, playing a vital role in the government’s mission to facilitate lawful immigration and ensure border security.
Crime/Police
BVI Police Make Strides in Robbery and Property Crime Investigations

A crackdown on violent crime in the British Virgin Islands has led to multiple arrests and the seizure of illegal firearms and ammunition, authorities announced Friday, March 28.
In a series of targeted search operations, police recovered a semi-automatic handgun and dozens of rounds of ammunition, marking a significant step in the fight against armed robberies and property crimes across the territory.
As part of the ongoing investigations, the Royal Virgin Islands Police Force (RVIPF) conducted a series of search operations on March 25 at five properties linked to suspects in recent armed robberies. Officers recovered a 9mm Glock semi-automatic pistol and 41 rounds of assorted ammunition.
Authorities detained eight individuals in connection with the raids. Three were released after questioning, while five have been formally charged.
Ernest Jacobs, 59, Prynce Jacobs, 19, and a 16-year-old male, all of Josiah’s Bay, have been charged with keeping an unlicensed firearm and two counts of unlawful possession of explosives. A 14-year-old male of Purcell Estate has been charged with two counts of robbery. Ravie Joseph, 43, of Josiah’s Bay, has been charged with overstaying a landing permit.
The charges stem from separate robbery incidents on Tortola on March 3. Police had previously charged and remanded another minor in connection with the same crimes.
Acting Commissioner of Police Jacqueline Vanterpool lauded officers for their work and underscored the importance of removing illegal weapons from the streets.
“The removal of illegal firearms and ammunition from our communities is a critical step in reducing the threat of violence and protecting innocent lives,” Vanterpool said in a statement. “To date, a total of nine illegal firearms and more than 300 rounds of ammunition have been recovered as part of our intensified operations. We remain resolute in our mission to disrupt criminal networks and bring offenders to justice.”
Authorities continue to urge residents to come forward with any information that may aid ongoing investigations. Tips can be submitted to the RVIPF Intelligence Unit at 368-9339 or anonymously via Crime Stoppers at 800-8477, or internationally at (284) 800-8477.
Local News
U.S. Six-Month Passport Validity Rule Enforced for British Virgin Islands Travelers

Travelers from the British Virgin Islands (BVI) are being urged to check their passport validity before visiting the United States, as officials in the U.S. Virgin Islands have begun enforcing the six-month passport validity rule for entry into U.S. territories and the mainland.
According to a recent bulletin issued by the Office of the Deputy Governor in the BVI, the Civil Registry and Passport Office is advising citizens to renew their passports well in advance to avoid disruptions to travel plans.
“The United States Virgin Islands is enforcing the six-month passport validity requirement for entry to U.S. Territories and mainland,” the bulletin stated. “As such, all citizens are encouraged to renew their passports well in advance to avoid any inconvenience.”
The advisory also reminded British Overseas Territories Citizens (BOTC) and British passport holders that they are eligible to renew their passports up to nine months before their expiration date. This early renewal process is designed to prevent last-minute complications and ensure uninterrupted travel.
Authorities strongly recommend that all travelers verify their passport validity before making travel arrangements. The Civil Registry and Passport Office remains available for assistance and inquiries regarding renewal procedures.
For further information, BVI residents are encouraged to contact the Civil Registry and Passport Office at 468-3035.
Crime/Police
Drew Farrell Charged With Manslaughter in Virgin Gorda Stabbing

The Royal Virgin Islands Police Force (RVIPF) have charged Drew Farrell, 42, of The Valley, Virgin Gorda, in connection with a fatal stabbing that claimed the life of Rasheel Thomas Alexander.
Farrell who remains in police custody is expected to appear before the Magistrate’s Court in the coming days.
The charge follows an ongoing investigation into the stabbing incident, which has drawn significant public attention. Police have not yet disclosed details surrounding the circumstances of the attack.
Authorities are urging anyone with information related to the case to come forward. Tips can be provided to the RVIPF Intelligence Unit at 368-9339, or anonymously through Crime Stoppers at 800-8477. International callers can reach Crime Stoppers at (284) 800-8477.
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