Business
Health minister, staff discuss grant system review
By Ministry of Health & Social Development
(PRESS RELEASE) — Minister for Health and Social Development, Honourable Marlon A. Penn met with the staff of the Social Development Department to discuss the department’s future in light of the social assistance and grant system review.
Honourable Penn commended the staff for its work over the past six years highlighting that the hurricanes in 2017 and the ongoing COVID-19 pandemic have displaced many residents and have created difficulty in transitioning to normalcy.
The Minister further emphasised that the Commission of Inquiry has impacted how assistance is given to residents to offset the consequences of certain social issues.
Honourable Penn said, “The burden is now placed on the Social Development Department to process all these levels of assistance without additional staff or resources. So, I understand the struggle that you face when people are frustrated and they sometimes take the frustration out on you. But I just want to let you know that you have my support.”
Honourable Penn addressed staffing issues stating that he has met with the Permanent Secretary and discussed support for the staff to be better able to offer the increase in service to the public because of the shift, in terms of reform, the Ministry is undertaking for social systems in the Territory.
Honourable Penn said, “We have just completed the initial report in terms of how we reform the social systems, the social network and we are also about to take that to Cabinet with those recommendations. Those reforms have implications and will impact how you do your work and it is important for you to be a part of this process so there are no surprises and that you are equipped to offer those services to the public when they come calling.”
The Minister for Health expressed his gratitude in meeting the people behind the services offered by the Social Development Department. He encouraged the staff to continue providing excellent service and reiterated his commitment to support the team as they continue to provide quality service to the population.
The Ministry of Health and Social Development remains committed to working with both internal and external stakeholders to continue providing social assistance services of the highest quality to residents of the Virgin Islands.
Business
Tourism Summit Opens on Peter Island, Focusing on the Future of the Virgin Islands’ Tourism Industry
The 2025 Tourism Summit officially opened on Monday, 13 January, on Peter Island, bringing together industry leaders and stakeholders to discuss the future of tourism in the Virgin Islands. The two-day event, set amidst the stunning surroundings of the island, seeks to foster meaningful discussions and develop strategies to advance the territory’s tourism sector.
In her opening remarks, the Junior Minister for Tourism and Culture, Hon. Luce Hodge-Smith, highlighted the vital role tourism plays in the Virgin Islands’ economy. “Tourism is not only a key pillar of our economy but also a cornerstone of our identity,” she stated. “It impacts our communities, our livelihoods, and the overall quality of life for all residents.”
Reflecting on the history of the territory’s tourism development, Minister Hodge-Smith pointed to key milestones such as the enactment of the Tourism Ordinance and the establishment of renowned properties like Little Dix Bay. She also recognised the contributions of local pioneers, including Charles and Ginny Carey, the Christophers, Creques, O’Neals, and Wheatleys, whose entrepreneurial efforts have helped shape the Virgin Islands’ global reputation.
Minister Hodge-Smith stressed the importance of preserving the Virgin Islands’ natural resources. “Our lush landscapes, pristine beaches, and vibrant marine ecosystems are our most valuable assets,” she said. “It is our collective responsibility to protect these treasures through environmental conservation efforts and ensure that our communities remain clean, welcoming, and ready to serve our visitors.”
Looking ahead, the Minister outlined several strategies to sustain and enhance the tourism industry, including:
- Expanding education and training to build local capacity, ensuring residents are equipped to meet the evolving demands of the global tourism market.
- Embracing technological advancements, such as artificial intelligence, to improve operational efficiency and elevate the visitor experience.
- Exploring new niches within the tourism sector, improving accessibility, and creating inclusive opportunities for all.
- Enhancing customer service standards, recognising the importance of every interaction in creating memorable experiences for visitors.
Minister Hodge-Smith also reaffirmed the collective responsibility of all residents in supporting the tourism industry. “Tourism is everyone’s business,” she noted. “From taxi drivers to hotel staff, every individual contributes to the overall perception of the Virgin Islands as a premier destination.”
The summit, which will continue over the next two days, provides an opportunity for participants to engage in discussions, exchange ideas, and provide feedback on the future direction of the tourism sector. Through these efforts, the Virgin Islands aims to ensure the continued growth and success of its tourism industry.
Business
Some Businesses Continue To Insist On Minimum Spending For Credit Card Payment
Several businesses in the British Virgin Islands (BVI) are continuing to flout regulations that prohibit minimum spending requirements for credit card payments.
On January 2, Jahphixtelevision.com visited a gas station and a food establishment in Tortola, both of which were still enforcing a minimum purchase amount for credit card transactions. This comes despite a clear warning from the British Virgin Islands Bank Association (BVIBA) in a December 18 advisory, which stated that such practices violate merchant agreements with financial institutions.
The BVIBA highlighted that imposing minimum spending thresholds or charging additional fees for credit card payments contravenes not only local merchant contracts but also the policies of major payment networks such as Visa and Mastercard.
“We urge all merchants to immediately cease these practices to ensure full compliance with established regulations,” read the BVIBA’s statement issued last month.
This ongoing issue follows rising concerns over the transparency and fairness of payment systems, with both cardholders and industry stakeholders calling for more stringent enforcement of existing regulations.
Business
BVI Bank Association Warns Merchants Against Card Transaction Violations
As the festive season brings increased consumer activity, the British Virgin Islands Bank Association (BVIBA) has issued a stern reminder to merchants across the territory regarding compliance with card transaction policies.
The association warns that imposing minimum spending requirements or charging additional fees for card payments is not only against their merchant agreements but also violates regulations established by major payment networks, VISA and Mastercard.
The advisory, issued on Wednesday, December 18, warns that merchants engaging in these practices are in breach of their contractual obligations with their respective financial institutions. “We request that all merchants immediately cease these practices to ensure compliance,” the statement read.
The BVIBA comprises several prominent financial institutions, including Bank of Asia (BVI) Limited, CIBC Caribbean, FirstBank PR, National Bank of the Virgin Islands, Popular, Republic Bank (BVI) Limited, and VP Bank (BVI) Limited.
For inquiries or guidance on compliance, the BVIBA advises merchants to contact their respective banks promptly.
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