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Revolutionising the Guest Experience with Digicel Business’ Hospitality Solutions

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Digicel Business has launched its state-of-the-art Hospitality Solutions, aiming to revolutionise the guest experience in hotels, resorts, villas, and hospitality establishments globally. With a strong focus on innovation and excellence, Digicel Business is enabling the hospitality industry to excel in the digital era.

In a time when guests demand seamless connectivity, personalised experiences, and efficient services, Digicel Business leads the way with solutions that address these evolving needs. The comprehensive suite of Hospitality Solutions offers an array of services and technologies to redefine guest interactions with hospitality establishments.

Key features of Digicel Business’ Hospitality Solutions include:

Reliable & Secure Connectivity: Providing fast, secure internet access throughout the property, allowing guests to stay effortlessly connected for both work and leisure.
Enhanced Guest Experiences: Boosting customer satisfaction and loyalty with customised experiences such as IPTV, Access Control, Push-to-Talk radio, Fixed Voice for front desks and guest rooms, Video Surveillance, Managed Services, and more.

Efficient Operations: Enhancing operational performance and efficiency by reducing manual processes, allowing customers to focus on core activities while Digicel handles the rest.

Security Solutions: Offering user-friendly yet sophisticated solutions to secure customers’ data.

Scalability: Providing adaptable solutions for properties of all sizes, from boutique hotels to large resorts, ensuring a tailored fit for each establishment.
24/7 Dedicated Support: Ensuring prompt resolution of connectivity or technology-related issues with round-the-clock support.

Annill Daniel, Head of Digicel Business (BVI), commented: “We’re dedicated to investing in cutting-edge solutions that empower businesses across various sectors. With the hospitality industry undergoing a significant transformation, digital technologies are at the forefront of this evolution. At Digicel Business, we are committed to helping our partners in the hospitality sector embrace these changes and deliver unparalleled guest experiences. Our comprehensive suite of Hospitality Solutions is designed to enhance operational efficiency, increase guest satisfaction, and drive revenue growth.”

For more information about Digicel Business Hospitality Solutions and to discover how they can elevate your hospitality establishment to new heights, visit digicelbusiness.com/vg or contact our sales team at 1 284 300 4357.

Crime/Police

Teen Arrested in Connection With Series of Burglaries Across Virgin Islands

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The Royal Virgin Islands Police Force (RVIPF) has made a major breakthrough in addressing a string of burglaries that had left communities across the Territory on edge. A 17-year-old male from Jost Van Dyke has been arrested and charged in connection with multiple burglaries in Butu Mountain, East End, Great Mountain, and Mount Healthy.

The young suspect faces four counts of burglary and one charge of criminal damage, marking a significant development in the RVIPF’s efforts to combat crime in the region.

“This arrest demonstrates our commitment to addressing the concerns of our residents and ensuring that offenders are held accountable,” said Acting Commissioner of Police Jacqueline Vanterpool. She also called attention to the broader issue of youth involvement in criminal activities, emphasizing the need for community collaboration to tackle the problem. “It will take an all-hands-on-deck approach to solve this serious problem,” Vanterpool added.

While the arrest represents progress, police officials urge residents to remain vigilant. The RVIPF continues to seek information related to these burglaries and encourages the public to come forward with tips.

Anyone with relevant details can contact the RVIPF Intelligence Unit at 368-9339 or submit tips anonymously through Crime Stoppers at 800-8477 (TIPS) or 1-284-800-8477.

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Animal Lover Celebrates Birthday by Raising $2,500 for BVI Humane Society

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In an inspiring act of generosity, Russ Roschman, an avid animal lover, marked his birthday in an extraordinary way—by dedicating it to the furry residents of the BVI Humane Society. Instead of accepting gifts, Roschman launched a GoFundMe campaign that raised an impressive $2,500 for the shelter.

Roschman spent the day with the shelter’s animals, earning the gratitude of staff and the community alike. The funds raised will be directed toward the running costs of the current shelter, providing vital resources to care for the animals.

The BVI Humane Society, in a heartfelt post, expressed their appreciation, calling Roschman an “amazing animal lover” and extending a “big furball thanks” for his kindness.

This act of selflessness shines a light on the ongoing needs of shelters like the BVI Humane Society, which rely on donations and community support to provide essential care for animals in need. Roschman’s gesture is a reminder of the impact individuals can make, one paw at a time.

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Virgin Islands Doubles Residency Requirement for Belonger Status

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The Immigration and Passport (Amendment) Act, 2024, signed into law by Governor Daniel Pruce on November 1, introduces significant changes to the Territory’s immigration policies. Among the most notable amendments is the doubling of the residency requirement for individuals seeking Belonger status, extending the period from ten to twenty years.

The legislation also establishes an Immigration Appeals Board to handle challenges and disputes, reflecting the government’s commitment to enhancing the transparency and accountability of the immigration process. Premier Natalio Wheatley described the amendments as a step forward in refining the system. “We are committed to ensuring that the process is transparent and equitab

Governor Daniel Pruce

le,” the Premier said in a statement. 

While the new law introduces robust measures to regulate and manage immigration, it has drawn mixed reactions. One key point of contention is the lack of new pathways for children born in the Virgin Islands to non-Belonger parents. Critics argue that this omission leaves a gap in addressing a demographic often caught in legal limbo.

The amended law also tasks a newly created Quota Setting Committee with advising the Board of Immigration on annual quotas for residence and Belonger certificates. This ensures that quotas align with the Territory’s capacity and strategic objectives.

However, the law is not yet in effect. It will commence on a date to be announced by the Premier in the official Gazette. Applications submitted before this date will be processed under the previous legal framework, providing clarity for those already in the system.

The government has framed these changes as part of its broader strategy to ensure sustainable growth and prosperity for the Virgin Islands. “These amendments are designed to support the Territory’s long-term goals while maintaining fairness for all residents,” a government statement emphasised.

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