Local News
Temporary Closure of Flow Stores in the BVI Due to Tropical Storm Ernesto
Telecommunications provider Flow has announced the temporary closure of its retail stores across the British Virgin Islands (BVI) in preparation for the arrival of Tropical Storm Ernesto.
The stores will close at 11 a.m. on Tuesday, 13 August, with a provisional reopening scheduled for Thursday, 15 August, depending on the impact of the storm.
Flow is advising customers to make use of various digital channels for essential services during the closure. These include:
- The Regional Customer Care Centre: 1800-804-2994
- Flow’s official website: discoverflow.co
- The FLOW Top Up App
- The My Flow App
- External kiosks at Flow’s Flagship store in Road Town and the Virgin Gorda Store, which will remain operational.
To assist customers during the storm, Flow is offering a special promotion for prepaid users. By activating a 7-day or 30-day Always On Combo plan, customers will receive bonus minutes and texts, along with 100 local minutes and 3X data, valid for two days. Furthermore, Flow has assured its broadband and postpaid customers that they will not face disconnections during this period. Payments can still be made through external kiosks, FastPay, My FLOW App, CIBC, and Republic Bank.
Flow initiated its emergency procedures on Sunday, 11 August, taking steps to safeguard its employees and infrastructure. The company remains committed to keeping customers connected throughout the storm where possible.
Further updates on operations will be provided by Thursday, 15 August, after the storm has passed. Once conditions are deemed safe, Flow will inform the public when normal business operations will resume.
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British Virgin Islands Financial Services Commission Welcomes New Leadership
The British Virgin Islands Financial Services Commission (BVIFSC) has announced new appointments to its governing board, with Mr. Gerard St Clair Farara KC stepping in as Chairman and Ms. Patlian Johnson as Commissioner. The appointments, confirmed by the Ministry of Financial Services, Labour, and Trade, mark a new chapter for the commission as it seeks to strengthen the territory’s financial services sector.
Mr. Gerard St Clair Farara KC has been appointed to a three-year term as Chairman, effective August 1, 2024. A seasoned legal expert with a distinguished career, Farara currently serves as a Commercial Court Judge for the Eastern Caribbean Supreme Court and leads the litigation team at the BVI office of COLLAS CRILL, formerly Farara Kerins. Farara’s prominence in the legal community is further highlighted by his appointment as Queen’s Counsel in 1996, cementing his standing as a leading figure in the Virgin Islands Bar and the broader Eastern Caribbean.
Ms. Patlian Johnson will serve a one-year term as Commissioner, also beginning on August 1, 2024. Johnson, a Strategy and Policy Advisor with extensive experience, currently holds the position of National Coordinator for the UNDP Project Office. She brings an impressive academic background, including a Master of Science in Economics and Finance from the University of Bristol and a Bachelor of Science in Economics and Accounting with First Class Honours from the University of the West Indies, Cave Hill Campus.
The pair will replace outgoing Chairman Mr. Robin F. Gaul and Commissioner Mr. Melvin A. Turnbull, whose terms have concluded. Minister of Financial Services, Labour, and Trade, Honourable Lorna G. Smith, OBE (AL), praised the new appointments, stating, “I am delighted to welcome Mr. Farara and Ms. Johnson to the BVIFSC Board of Commissioners. Their combined expertise will be invaluable as we continue to navigate the challenges and opportunities facing the financial services sector.”
Smith also expressed gratitude to the departing board members for their significant contributions to the growth and stability of the territory’s financial services industry. According to the Government Information Service (GIS), these appointments underscore the Virgin Islands’ commitment to maintaining a well-regulated and competitive financial services sector.
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