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Global Tech Outage Paralyses Flights, Banks, Hospitals and Media Worldwide

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A software outage grounded flights, disabled banking and hospital systems, and took media outlets off the air worldwide today, July 19, highlighting the global dependence on a few key technology providers.

Cybersecurity firm CrowdStrike attributed the issue to a faulty update deployed to computers running Microsoft Windows, emphasising that it was not a security incident or cyberattack. The firm assured that a fix was on the way. However, hours after the problem was first identified, chaos continued to escalate.

Airports across the U.S., Europe, and Asia saw long lines as airlines lost access to check-in and booking systems at the peak of the summer travel season. In Australia, media outlets were off the air for hours amid severe telecommunications disruptions. Hospitals and doctors’ offices struggled with appointment systems, and banks in South Africa and New Zealand reported outages affecting payment systems, websites, and apps.

Despite delays affecting some athletes and spectators arriving in Paris for the Olympics, organisers confirmed that disruptions were limited and did not impact ticketing or the torch relay.

DownDetector, a service tracking user-reported internet disruptions, indicated that the outage affected airlines, payment platforms, and online shopping sites worldwide, seemingly linked to companies using Microsoft cloud-based services.

Cyber expert James Bore warned of significant harm due to the outage, particularly for critical systems. “There are going to be deaths because of this. It’s inevitable,” he stated, noting the dependency of hospitals and other essential services on these systems.

Microsoft 365, in a social media post, mentioned efforts to reroute impacted traffic to alternate systems, noting a positive trend in service restoration. The company, however, did not respond to requests for further comments.

CrowdStrike, in an emailed statement, confirmed active collaboration with customers affected by the faulty update. “This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed,” the company stated.

In the U.S., major airlines including United, American, Delta, and Allegiant were grounded. Similar disruptions affected airlines and railways in the U.K., with extended waiting times reported.

The Paris Olympics saw limited impact, though some delegations experienced delays. In Germany, Berlin-Brandenburg Airport halted flights for hours due to check-in issues, while Zurich and Hungarian airports faced disruptions.

Dutch carrier KLM suspended most operations, and Amsterdam’s Schiphol Airport reported significant impact on flights during one of its busiest days of the year.

Australian airports experienced widespread issues, with lines growing as online check-in services and self-service booths were disabled, though flights continued to operate. Similar manual check-ins were reported in India, Hong Kong, Thailand, and Kenya.

In Australia, the outage severely impacted banks such as NAB, Commonwealth, and Bendigo, as well as airlines Virgin Australia and Qantas, and internet and phone providers like Telstra. National news outlets, including ABC and Sky News Australia, were off the air for hours, with some anchors broadcasting online from dark offices.

Hospitals in several countries faced operational challenges. Britain’s NHS reported issues at most doctors’ offices in England, affecting appointment and patient record systems. Some German hospitals canceled elective surgeries, while Israel saw disruptions in hospital and postal operations.

In South Africa, a major bank experienced nationwide service disruptions, and in New Zealand, banks ASB and Kiwibank faced similar issues.

The Baltic Hub in Gdansk, Poland, a major container port, also reported problems due to the global outage, highlighting the widespread and varied impact of the technological failure.

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Ron Potter Refuses to Resign Despite Request from Health Minister

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Chairman of the BVI Health Services Authority (BVIHSA), Ron Potter, has refused to resign from his position, despite being directly asked to do so by the Minister of Health and Social Development.

The request, made via WhatsApp, came in the wake of several tragic incidents affecting the healthcare sector in the British Virgin Islands.

Potter made his position clear in a formal statement, rejecting the call to step down. He emphasised that his removal would require legal grounds under the BVI Health Services Authority Act of 2004, which governs the appointment and dismissal of board members. According to Potter, no such grounds exist. “It is not my intention to resign as Chairman, as there are no grounds or reasons for me to do so,” Potter declared, adding that the Act requires due process to be followed.

He further pointed out that the BVIHSA operates independently of central government, and that decisions regarding his removal must be legally justified. The Chairman also addressed media reports suggesting a strained relationship between himself and the Health Minister, noting that he was unaware of any tensions before reading the reports. “If this reporting is true, I was certainly unaware of a strained relationship prior to the articles,” Potter said, distancing himself from claims of discord within the healthcare administration. He also dismissed allegations that he was single-handedly blocking the development of a proposed medical school, calling them “unfounded and without merit.”

Potter’s statement highlighted his dedication to the healthcare system in the Territory. He acknowledged ongoing challenges, particularly the lack of a fully staffed BVIHSA board, which has prevented the board from holding critical meetings since July 2024. Despite these setbacks, Potter remains committed to his role, championing several key initiatives, including the completion of the Nurse Iris O’Neal Medical Center, improvements to hospital and clinic infrastructure, and the establishment of medical and nursing schools.

Potter reaffirmed his commitment to the people of the British Virgin Islands, stressing the importance of a well-functioning healthcare system. “I believe access to a good healthcare system is a fundamental right of the people of this Territory,” he said, urging the community to continue supporting the BVIHSA’s efforts to enhance healthcare services.

It is unclear whether the Minister of Health will pursue further action or attempt to resolve the situation with the Chairman.

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Willock Unveils New Back-to-School Initiative: ‘3 Hours, 3 Schools, District 3’

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Former Speaker of the House of Assembly and District 3 resident Julian Willock, along with his Third District Committee, has launched a new twist on their annual Back-to-School event, titled “3 Hours, 3 Schools, District 3.”

This year, the event will focus on three schools in the Sea Cows Bay area: Seventh-day Adventist School, St. George’s Anglican School, and Ebenezer Thomas Primary School. Over 100 bags filled with books and other essential supplies will be donated directly to these schools, with principals and teachers determining which students need them most over the 2024-2025 school year.

Explaining the new approach, Willock said, “We noticed that many existing back-to-school events had restrictions, like requiring students to come from a particular district or pre-register. Our approach is simpler: we want to help students who genuinely need it, and who better to identify those students than the teachers and principals who interact with them daily?”

The only requirement for receiving supplies is that the students must be enrolled in one of the three selected schools. Donations are set to be made next week, all within a single day, in what Willock has dubbed the “3 Hours, 3 Schools in District 3” initiative.

Willock also highlighted plans for a separate, special initiative for the Eslyn Henley Richiez Learning Centre, which is temporarily housed in the Sea Cows Bay area.

He expressed gratitude to the sponsors who helped make this year’s event possible, including Nanny Cay Resort, BDO Limited, Northam Construction, IAM Jet Centre, his Third District Committee, and Kishma P. Forbes of Virgin Islands School and Office Supplies.

More than 100 bags filled with books, pencils, and other school supplies.

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79 New British Overseas Territories Citizens Welcomed in Ceremony at Government House

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Seventy-nine individuals were officially welcomed as newly Naturalised British Overseas Territories Citizens (BOTC) at a ceremony held on August 29 at Government House in the British Virgin Islands. The new citizens swore an Oath of Allegiance to His Majesty the King and pledged loyalty to the Virgin Islands, a requirement that formally confirms their status as British Overseas Territories Citizens.

His Excellency Governor Daniel Pruce presented the certificates of Naturalisation and congratulated the new citizens. “Today is your day,” Governor Pruce said. “It gives me great pleasure to be part of an event where you are all committing yourselves loyally to new ties, which will stay with you for the rest of your lives. This is a highly enriching process, from which you as individuals, and the BVI as a Territory, will gain.”

Premier and Minister of Finance, Dr. Natalio D. Wheatley, emphasised that this occasion represents more than just receiving documentation. “You are joining a family that celebrates diversity and strives for greatness,” Premier Wheatley remarked. He acknowledged the diverse backgrounds of the new citizens, including educators, healthcare professionals, and other contributors to the community, calling them “a broad cross-section of individuals” who are now part of the BVI family.

Registrar General Tashi O’Flaherty-Maduro underscored that citizenship is not just a legal status but a bond of loyalty and mutual respect. “It signifies your commitment to uphold the rights and responsibilities that come with citizenship, to contribute to the common good, and to work together for the prosperity and well-being of all,” she said, highlighting the strength that comes from the community’s collective diversity.

Naturalisation, under the British Nationality Act of 1981, allows individuals to become British Overseas Territories citizens. The event at Government House was a significant moment for the 79 new citizens, marking their formal entry into the Virgin Islands community.

The new citizens include individuals from a variety of backgrounds and professions, adding to the rich cultural tapestry of the Virgin Islands.

The 79 new British Overseas Territories Citizens are: Adean Alexander Abrahams, Ahamad Alli, Bibi Shaira Alli, Jeffrey Ebenezer Antoine, Moses Richard Barrett, Eric St. Clair Bobb, Jennel Aduma Velisha James Browne, Suresh Budhu, Vincent James Clarke, Sulay Samuel Cortorreal, Eva Fe Nares Cook, Natalie Nicole Spencer Crosdale, Kevin Ezron Cummings, Tyra Tiffany Daniels, Guilene Estinls, Vermalene Elveda Skyers Fahie, Graham Jude Farinha, Milton Errol Felix, Felisha Amelia Kennisha Fisher, Marcelin Fontaine, Cadrena Tamara Patterson Forbes, Jeannette Forte, Dwight Maxwell Francis, Heather Natasha Francois, Alden Anthony Francois, Colin Adrian Fredericks, Paula Susan Frederick, Christopher Dominic Ghiorse, Victoria Louise Ghiorse, Dexter Kaziee Glasgow, Orland Rosco Glasgow, Iuliia Gulevych, Naline Harrigan, Lavern Maxcella Haywood, Claudette Ann Harris, Milton Harris, Chandrawattie Persaud Hinds, Brittney Jamelia James, David Reid James, Martin Steven Kenney, Magnus Theodore Latchman, Nicole Marie Claire Laurac, Sophie Louise Leroy, Bonny Compton Lindie, Alvin Ralston Matthew, Jaa-mala Jerome Miller, Alexander L. S. L. Mills, Hugh Everton Morrison, Joezette Elaine Morrison, Sandra Muir, Binns Disdale Nickie, Pearlie Sherma Nelson-Nickie, Nosa Everest Omo-Igbinomwanhia, Joan Asher O’Neal, Dawn Marcia Oswald, Barry Arthur Palmer, Agnes Paul, Vaman Romindranauth Ramlall, Shirvon Roach, Antoinette Samanta Leslie-Roberts, Anna Kiara Robinson, Anne Kira Robinson, Mickel Deshon Rogers, Shinia Timia Rowtham, Winston Washington Salmon, Denise Michelle Williams Simmons, Kerwyn Benjamin Simmons, Georgia Marilyn Slater, Anita Sookhoo, Allina Augustina Sprauve, Marvelyn Annette Baker-Smith, Ascar Osdale Sutherland, Gordon Teka, Allison Roselyn Oliver-Thomas, Christopher Carlyle Varlack, Indra Victor, Nurys Iris Vanterpool Welch, Neville Rolando Wilson, and Quincy St. Orbis Narcelius Woolford.

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