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Labour Department and Tourist Board Launch Tourism Training for Youth
The Department of Labour and Workforce Development, in collaboration with the British Virgin Islands Tourist Board, earlier this month initiated a training program aimed at educating young Virgin Islanders on the critical roles of tourism and customer service.
Roxane DeWindt-Toussaint, the Workforce Development Manager, emphasised the department’s commitment to nurturing local talent. “One of our main focuses is developing individuals in the territory to meet the demands of today’s job market. We plan to host a series of training workshops throughout the year and encourage Virgin Islanders and Belongers seeking employment or a career change to register with the Department and take full advantage of these training opportunities,” she stated.
During the workshop, participants gained invaluable insights into the significance of customer service and hospitality in the highly competitive tourism industry. They were trained in best practices for greeting and engaging with both visitors and residents, recognising that exemplary customer service can significantly enhance the overall experience, leading to positive word-of-mouth, favorable social media reviews, and repeat visitors.
Acting Labour Commissioner Mervin Hastings echoed these sentiments, noting, “Tourism and customer service are two interconnected pillars that uphold the global hospitality industry. The British Virgin Islands welcomed over 900,000 visitors in 2023, a record number in recent years. It’s crucial that we equip our people with the necessary tools.”
In a move to modernise its operations, the Department of Labour and Workforce Development will introduce a new Labour Management System in June. This system aims to streamline processes, enhance efficiency, and provide online job search, registration, application, and payment capabilities.
Recognising the importance of human capital as a driver of economic progress, the Department is dedicated to implementing robust strategies and initiatives designed to empower individuals with the skills and knowledge needed to thrive in an ever-evolving global economy.
A new section of the Threlfalls road collapsed earlier today, April 18, raising renewed safety concerns among local residents and commuters. While no injuries have been reported, the incident has intensified scrutiny over the ongoing structural stability of the area.
Residents have expressed concern that today’s rainfall may have played a role in triggering the latest collapse.
“We are more worried now as we may soon be unable to traverse this road altogether,” one resident said. “I am worried about accessing my home.”
This is not the first time Threadfall road has been compromised. Another section of the roadway eroded in September 2024 following a period of intense rainfall. The Department of Public Works had subsequently conducted limited repairs, rendering that portion somewhat passable. However, long-standing issues persist.
The road has suffered extensive damage over the years, particularly following the passage of the hurricanes in 2017, which left critical parts of the route severely weakened.
Authorities have yet to release an official statement regarding the cause of today’s collapse. In the meantime, JTV is actively monitoring the situation and will provide updates as more information becomes available.
Motorists and pedestrians are strongly advised to exercise caution and avoid the area if possible.
the Royal Virgin Islands Police Force (RVIPF) has ordered the complete shutdown of liquor-selling establishments across the territory for Good Friday, warning that violators will face immediate penalties. The directive, backed by the Liquor Licence Act of 1964, comes with fines for both business owners and patrons found in breach of the law.
The order, issued under CAP 42 (1) of the Liquor Licence Act, 1964, requires that all premises licensed to sell intoxicating liquor — excluding clubs and hotels — remain closed for the entire day on Friday, April 18, 2025. This regulation is in line with legal provisions that mandate business closures on specific public holidays.
Further restrictions prohibit the reopening of these establishments before 3:00 p.m. on Sunday, April 20, 2025. Authorities stated that any early operation would be deemed a violation subject to enforcement.
Penalties for non-compliance include fines ranging from $150 to $200 for business operators. In addition, individuals found on the premises of establishments operating in violation of the law may be fined $25.
The RVIPF emphasised that these measures are intended to ensure orderly observance of the holiday and adherence to existing legislation. The public notice concluded with thanks to residents for their cooperation and extended wishes for a safe and peaceful holiday period.
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