Local News
Customer Service Care Centre Relocates to Burhym Building, Enhancing Service Delivery
The Customer Service Care Centre has completed its relocation to the first floor of the Burhym Building on De Castro Street in Road Town. This new location aims to provide an elevated level of service to clients, offering a more central and easily accessible space for walk-in services.
Deputy Governor, Mr. David D. Archer Jr., expressed his enthusiasm for the centre’s new home, viewing it as a significant step towards providing the best possible service to customers. He emphasized that the relocation would enhance the capacity and resources available to meet the needs of valued customers.
“As we continue to transform the Public Service, one client at a time, the Customer Service Care Centre is a testament to our commitment to exceptional customer service,” stated the Deputy Governor. “This move represents another crucial milestone in our ongoing efforts to elevate the level of service we provide to our customers.”
The new space of the Customer Service Care Centre allows for improved reception of customer feedback, increased visibility, and enhanced monitoring of the Government of the Virgin Islands’ service delivery tools. Customer Service Manager, Ms. Abbarah Brown, emphasized the team’s dedication to prioritizing customer needs across various departments.
“We are in the business of serving. Ensuring that our customers receive the highest level of care is paramount in everything we do,” said Ms. Brown. “This new centralized location empowers our team to better cater to all customer needs.”
The Customer Service Care Centre acts as a vital connection between individuals and the Government’s services, offering assistance with appointment bookings, switchboard operations, email inquiries, and more. Customers can now enjoy a hassle-free process when conducting business with the Government of the Virgin Islands.
To reach the centre, customers can contact them at 468-3701 or via email at customerservice@gov.vg. Additionally, customers are encouraged to book appointments with Government departments at bvips.org and rate their customer service experiences at rateus.gov.vg.
The Government of the Virgin Islands remains steadfast in its commitment to providing excellent customer service to all clients. With the relocation of the Customer Service Care Centre, the Government aims to continue delivering efficient and accessible services to the community.
Entertainment
K’Meeya Chung and Dakarai Wheatley-Adams Crowned Miss and Mr. HLSCC 2025
K’Meeya Chung and Dakarai Wheatley-Adams were crowned Miss and Mr. H. Lavity Stoutt Community College (HLSCC) tonight during the 2025 edition of the Mr. & Miss HLSCC Pageant, held at the Eileene L. Parsons Auditorium.
Themed “The Dream of a Visionary,” the pageant is part of a series of events commemorating HLSCC’s 35th anniversary. Five students competed for the titles, which recognize outstanding student ambassadors.
Female contestants Chung, Shakira Hendrickson, and Jmya Mark competed in five segments: Introduction and Business Wear, Ambassadorial Presentation, Talent, Evening Wear, and the Question and Answer round. Male contestants Wheatley-Adams and Shimei Peters also took part in the same categories.
The competition began on Friday, May 30, with the personal interview segment, followed by the main event this evening. The pageant aims to develop leadership and public speaking skills, and winners will receive scholarships and represent the College at various engagements throughout the year.
Local News
Caribbean Braces for Active 2025 Hurricane Season

The 2025 Atlantic hurricane season officially begins today, June 1, and runs through November 30. Forecasts from the National Oceanic and Atmospheric Administration (NOAA) and Colorado State University (CSU) indicate an above-average season, with heightened activity anticipated across the Caribbean region.
NOAA projects 13 to 19 named storms, including 6 to 10 hurricanes, of which 3 to 5 could become major hurricanes (Category 3 or higher). CSU’s forecast aligns closely, predicting 17 named storms, 9 hurricanes, and 4 major hurricanes.
Several climatic factors contribute to the anticipated increase in storm activity. Sea surface temperatures in the Atlantic Ocean and Caribbean Sea remain warmer than average, providing additional energy to fuel storm development. Additionally, the expected transition from El Niño to La Niña conditions is likely to reduce wind shear in the tropics, further facilitating storm formation and intensification.
For the Caribbean, the implications are significant. CSU estimates a 66% probability of at least one major hurricane tracking through the region this season, compared to the historical average of 47%.
In response to the heightened activity forecast, NOAA has implemented several enhancements to its forecasting and communication strategies. The National Hurricane Center will now issue forecasts and storm tracks up to 48 hours before a storm’s potential formation, allowing for earlier warnings. Updated storm cones will include inland warnings and nationwide inundation mapping to better visualize flood risks. New rip current risk maps will also be provided when tropical systems are present.
As the season begins, residents in hurricane-prone areas are advised to prepare accordingly. This includes assembling emergency supplies, reviewing evacuation plans, and staying informed through official channels. While forecasts provide an overview of expected activity, the specific paths and impacts of individual storms can vary, underscoring the importance of readiness and vigilance throughout the season.
For real-time updates and detailed forecasts, individuals are encouraged to monitor information from the National Hurricane Center and local emergency management agencies.
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