Business
BVI Signs Strategic Marketing Agreement with US Trade Group FCCA
The British Virgin Islands has signed a strategic partnership with marketing trade group Florida-Caribbean Cruise Association (FCCA) to attract more cruise lines to the territory.
FCCA represents more than 90% of the worldwide cruise capacity. The contract, made public by FCCA on March 24, focuses on boosting cruise ship calls, attracting more cruise lines to the BVI, and sharing new revenue opportunities with local businesses.
The BVI joined the FCCA as a Presidential Partner in 2017 after the devastating Irma and Maria hurricanes damaged the territory’s infrastructure, including hotels, roadways and ports.
Kye Rymer, who was responsible for Communication and Works before the dissolution of the House of Assembly this month, said the territory was “excited to expand our partnership with the FCCA as strategic development destination partners. This collaboration will amplify our cruise tourism reach, improve, and develop the services and products we offer for our cruise guests and generate more opportunities for the people of the Virgin Islands in this sector.”
FCCA Chairman and Carnival Corporation Chairman Micky Arison added that the “new agreement shows the momentum that FCCA and destinations are having in working together to maximise cruise tourism’s benefits. The British Virgin Islands has been a long-standing partner of the industry, and I am thrilled that this agreement signifies the improvement of so many lives and livelihoods.”
The BVI is a popular Caribbean cruise destination with main island Tortola and sister islands Virgin Gorda and Jost Van Dyke top places for tourists.
In 2020, just three years after the hurricanes Irma and Maria, the tourism revenue in the Caribbean dramatically declined as a result of the coronavirus disease (COVID-19) pandemic.
In the BVI, tourist arrivals fell from 894,991 visitors in 2019 to 305,356 visitors in 2020; and dropped further to 133,715 visitors in 2021.
But with strategic marketing measures, repairing of the damaged infrastructure, and the removal of international travel restrictions, the territory’s tourism sector saw a steady upward climb in 2022, moving from 28,224 visitors in August 2021 to 325,753 visitors.
Additionally, cruisers and day-trippers increased from 2,641 by the end of August 2021 to 204,330 for the same period in 2022, a 7,637 percent growth; while, overnighters, which stood at 27,604 by August 2021, reached 123,445 for the same period in 2022 – a 347 percent increase.
The FCCA Chairman stressed that the goals of the expanded agreement is to find “ways to convert cruise guests to land-based vacationers, increasing summer cruising to the destination, working in tandem with cruise agents and creating a destination service needs assessment that can pinpoint the BVI’s strengths as well as identify areas that need shoring up.”
Cruise ship passengers have spent a total of $9.8 million in the BVI during a single tourist season in the BVI.
The BVI Tourist Board is anticipating a solid 2022/2023 season with total arrivals of around 703,000, of which 59 percent or 411,000 visitors are expected to be cruise passengers and day-trippers, and the remaining 41 percent, about 292,000, would be overnight visitors.
Business
Tourism Summit Opens on Peter Island, Focusing on the Future of the Virgin Islands’ Tourism Industry
The 2025 Tourism Summit officially opened on Monday, 13 January, on Peter Island, bringing together industry leaders and stakeholders to discuss the future of tourism in the Virgin Islands. The two-day event, set amidst the stunning surroundings of the island, seeks to foster meaningful discussions and develop strategies to advance the territory’s tourism sector.
In her opening remarks, the Junior Minister for Tourism and Culture, Hon. Luce Hodge-Smith, highlighted the vital role tourism plays in the Virgin Islands’ economy. “Tourism is not only a key pillar of our economy but also a cornerstone of our identity,” she stated. “It impacts our communities, our livelihoods, and the overall quality of life for all residents.”
Reflecting on the history of the territory’s tourism development, Minister Hodge-Smith pointed to key milestones such as the enactment of the Tourism Ordinance and the establishment of renowned properties like Little Dix Bay. She also recognised the contributions of local pioneers, including Charles and Ginny Carey, the Christophers, Creques, O’Neals, and Wheatleys, whose entrepreneurial efforts have helped shape the Virgin Islands’ global reputation.
Minister Hodge-Smith stressed the importance of preserving the Virgin Islands’ natural resources. “Our lush landscapes, pristine beaches, and vibrant marine ecosystems are our most valuable assets,” she said. “It is our collective responsibility to protect these treasures through environmental conservation efforts and ensure that our communities remain clean, welcoming, and ready to serve our visitors.”
Looking ahead, the Minister outlined several strategies to sustain and enhance the tourism industry, including:
- Expanding education and training to build local capacity, ensuring residents are equipped to meet the evolving demands of the global tourism market.
- Embracing technological advancements, such as artificial intelligence, to improve operational efficiency and elevate the visitor experience.
- Exploring new niches within the tourism sector, improving accessibility, and creating inclusive opportunities for all.
- Enhancing customer service standards, recognising the importance of every interaction in creating memorable experiences for visitors.
Minister Hodge-Smith also reaffirmed the collective responsibility of all residents in supporting the tourism industry. “Tourism is everyone’s business,” she noted. “From taxi drivers to hotel staff, every individual contributes to the overall perception of the Virgin Islands as a premier destination.”
The summit, which will continue over the next two days, provides an opportunity for participants to engage in discussions, exchange ideas, and provide feedback on the future direction of the tourism sector. Through these efforts, the Virgin Islands aims to ensure the continued growth and success of its tourism industry.
Business
Some Businesses Continue To Insist On Minimum Spending For Credit Card Payment
Several businesses in the British Virgin Islands (BVI) are continuing to flout regulations that prohibit minimum spending requirements for credit card payments.
On January 2, Jahphixtelevision.com visited a gas station and a food establishment in Tortola, both of which were still enforcing a minimum purchase amount for credit card transactions. This comes despite a clear warning from the British Virgin Islands Bank Association (BVIBA) in a December 18 advisory, which stated that such practices violate merchant agreements with financial institutions.
The BVIBA highlighted that imposing minimum spending thresholds or charging additional fees for credit card payments contravenes not only local merchant contracts but also the policies of major payment networks such as Visa and Mastercard.
“We urge all merchants to immediately cease these practices to ensure full compliance with established regulations,” read the BVIBA’s statement issued last month.
This ongoing issue follows rising concerns over the transparency and fairness of payment systems, with both cardholders and industry stakeholders calling for more stringent enforcement of existing regulations.
Business
BVI Bank Association Warns Merchants Against Card Transaction Violations
As the festive season brings increased consumer activity, the British Virgin Islands Bank Association (BVIBA) has issued a stern reminder to merchants across the territory regarding compliance with card transaction policies.
The association warns that imposing minimum spending requirements or charging additional fees for card payments is not only against their merchant agreements but also violates regulations established by major payment networks, VISA and Mastercard.
The advisory, issued on Wednesday, December 18, warns that merchants engaging in these practices are in breach of their contractual obligations with their respective financial institutions. “We request that all merchants immediately cease these practices to ensure compliance,” the statement read.
The BVIBA comprises several prominent financial institutions, including Bank of Asia (BVI) Limited, CIBC Caribbean, FirstBank PR, National Bank of the Virgin Islands, Popular, Republic Bank (BVI) Limited, and VP Bank (BVI) Limited.
For inquiries or guidance on compliance, the BVIBA advises merchants to contact their respective banks promptly.
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