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Education

Eighty Virgin Islands Public Officers Complete Customer Service Training

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Eighty public officers from various government offices in the Virgin Islands have completed a comprehensive Customer Service Training Course, organised by the Virgin Islands Public Service Learning Institute (VIPSLI). The course aimed to enhance the skills of public officers working in front-facing roles, covering topics such as building customer relationships, establishing service standards, and managing difficult customer interactions.

Ms. Kedimone Rubaine, Director of Customer Service and course facilitator stressed the importance of education in the drive to improve public service standards. “As we continue to focus on enhancing customer service across the Public Service, we recognize the value of providing our officers with the right tools. This preparation ensures they are well-equipped to exemplify customer service excellence,” Rubaine said.

Customer service is a key priority in the Public Service Transformation Programme, which has seen the Office of the Deputy Governor develop strategic plans to improve communication, technology, and the implementation of new customer service tools.

Throughout the training, participants engaged in skill-building exercises designed to refine their interactive capabilities and gain practical insights on maintaining excellence when dealing with the public.

Under the guidance of the newly appointed Director, Dr. Connie E. George, the Virgin Islands Public Service Learning Institute is working towards establishing a regionally certified customer service training program. The ongoing efforts, in collaboration with the Director of Customer Service, aim to foster a culture of excellence across the Virgin Islands Public Service.

Education

Seven Young Ballers Embark on an Eight-Day Basketball Adventure in Orlando

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Seven young boys from the British Virgin Islands are set to experience basketball at its finest as they head to Orlando, Florida From November 23 to 28. The ballerswill participate in the Jr. Orlando Magic Youth Basketball Camp, an opportunity that combines skill development, fun, and a front-row seat to the NBA world.

The trip is organised through Sports Vision Academy, led by Mr. Eustace “Boss” Freeman. The young athletes—Niquan Freeman, Kyle Gumbs Jr., Jahy Smith, Ke’mori Daway, Tiondre Martin, Jaiden Cameron, and Jadey Glasgow—will be accompanied by Freeman himself, alongside Jovaughn Cameron and Roy Garraway.

“It’s the first time attending this camp, and the boys will also get the opportunity to attend an NBA game as well,” Freeman shared enthusiastically. “They will witness the Bulls take on the Magic, which is bound to be an unforgettable experience.”

The camp promises not only to refine their basketball skills but also to expose them to professional-level gameplay and sportsmanship.

Freeman expressed deep gratitude to the sponsors who made the trip possible, including the BVI Olympic Committee, Travel Wize LTD, and HNF. “Today’s youth are tomorrow’s stars,” Freeman said, reflecting on the impact this trip could have on the boys’ futures.

For these young ballers, this is more than a camp—it’s a chance to dream big and see where their talent can take them.

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Education

Severe Weather Forces Closure of All Public Schools

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The Ministry of Education, Youth Affairs and Sports, under guidance from the Department of Disaster Management (DDM), has mandated the closure of all public schools across the British Virgin Islands today. This precautionary measure prioritises the safety of students, teachers, and staff amid predictions of heavy rain, thunderstorms, and cloudy spells expected to impact the region throughout the day.

In a statement addressed to parents and community members, the Ministry underscored the importance of safety given the unpredictable nature of the weather conditions. “Students and teachers are asked to remain at home,” Hoyles stated. “We encourage teachers to provide assignments through online platforms where feasible, though some areas may face disruptions due to power outages.”

The closure decision comes as the DDM anticipates potential hazards posed by the heavy rainfall and thunderstorms, with risks to transportation and infrastructure. To mitigate these impacts, officials are urging residents to monitor updates closely and take all necessary precautions to ensure personal safety.

The DDM and Ministry officials will continue to assess the weather conditions throughout the day. Parents and guardians are advised to keep updated through official government communications. For any inquiries, the Ministry can be reached at (284) 468-2151 or via their website at www.bvi.gov.vg.

 

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Education

Winners Recognised in Territory’s Anti-Bullying Speech Competition

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The winners of the annual Primary and Secondary Schools Anti-Bullying Speech Competition were celebrated during an awards ceremony held on Wednesday, October 16, at Elmore Stoutt High School. The competition, which aims to raise awareness and promote positive actions against bullying, saw impressive speeches from students across the Territory.

In the primary school division, Amiah Chang of Claudia Creque Educational Centre Primary claimed the top prize, with John Claude Vergara from St. George’s Primary School finishing in second place. Marla-Monae Gray of Jost Van Dyke Primary School earned third place.

In the secondary school category, Yasmeen Said of St. George’s Secondary Division won first place. Carey-Ann McKie from Bregado Flax Educational Centre came in second, while Adrianne Thomas from Elmore Stoutt High School placed third.

The Ministry of Education, Youth Affairs, and Sports congratulated all participants, highlighting their contributions to the Territory’s anti-bullying campaign. The ministry reaffirmed its commitment to fostering a positive and inclusive educational environment, and thanked the students for their efforts in spreading awareness about the importance of eliminating bullying in schools.

This initiative aligns with the ministry’s broader goal to reimagine education in the Virgin Islands, creating safe spaces where students can thrive both academically and socially.

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