BVI Electricity Corporation Unveils Transparent Billing System, Detailing Fuel Costs

The British Virgin Islands Electricity Corporation (BVIEC) has introduced a revised electricity bill format that provides customers with a clearer breakdown of fuel-related charges, in a move toward greater financial transparency,  The new bill, set to be distributed starting this month, was unveiled at a press conference held at BVIEC’s Long Bush headquarters on Thursday.

The redesigned bill includes additional details aimed at helping customers better understand how fuel costs contribute to their electricity charges. It now displays the cost of fuel per gallon as a surcharge, reflecting the base cost that influences energy pricing. It also shows the BVIEC fuel subsidy per gallon, which represents the amount the corporation offsets to reduce the financial burden on consumers. The customer fuel surcharge per gallon, or net surcharge, reveals the final fuel-related charge customers pay after subsidies are applied.

“This initiative underscores our commitment to transparency and accountability,” said Dr. Neil Smith, BVIEC’s General Manager. “Customers deserve to know not only what they’re being charged but also how BVIEC is working to support them, particularly in an era of fluctuating energy prices.”

Chief Financial Officer Carmen Sully echoed this sentiment, emphasizing BVIEC’s longstanding efforts to cushion customers from rising fuel costs. She explained that each month, BVIEC makes a substantial financial contribution to help mitigate high energy prices. By including this information in the bill, the corporation is not just offering transparency but also highlighting the value it provides to every household and business in the territory.

Beyond improved visibility into costs, the updated billing system reflects a broader modernization effort in how customer charges are processed and presented.

The new bill format will be implemented for all BVIEC customers beginning in April 2025.