Education
Eighty Virgin Islands Public Officers Complete Customer Service Training
Eighty public officers from various government offices in the Virgin Islands have completed a comprehensive Customer Service Training Course, organised by the Virgin Islands Public Service Learning Institute (VIPSLI). The course aimed to enhance the skills of public officers working in front-facing roles, covering topics such as building customer relationships, establishing service standards, and managing difficult customer interactions.
Ms. Kedimone Rubaine, Director of Customer Service and course facilitator stressed the importance of education in the drive to improve public service standards. “As we continue to focus on enhancing customer service across the Public Service, we recognize the value of providing our officers with the right tools. This preparation ensures they are well-equipped to exemplify customer service excellence,” Rubaine said.
Customer service is a key priority in the Public Service Transformation Programme, which has seen the Office of the Deputy Governor develop strategic plans to improve communication, technology, and the implementation of new customer service tools.
Throughout the training, participants engaged in skill-building exercises designed to refine their interactive capabilities and gain practical insights on maintaining excellence when dealing with the public.
Under the guidance of the newly appointed Director, Dr. Connie E. George, the Virgin Islands Public Service Learning Institute is working towards establishing a regionally certified customer service training program. The ongoing efforts, in collaboration with the Director of Customer Service, aim to foster a culture of excellence across the Virgin Islands Public Service.
Education
Education Minister Calls for a Bold New Chapter in Virgin Islands Education
Education
Education Minister to Attend OECS Council Meetings in St. Kitts
Minister for Education, Youth Affairs and Sports, Hon. Sharie de Castro, is set to attend the 9th Organisation of Eastern Caribbean States (OECS) Council of Ministers of Education meetings in St. Kitts, from Tuesday, September 10 to Saturday, September 14.
During her absence, Honourable Luce Hodge Smith, Junior Minister of Culture and Tourism, will serve as the acting Minister for Education, Youth Affairs, and Sports. Her appointment, which runs from September 10 to September 14, is in line with Section 52 (2) of the Virgin Islands Constitution Order, 2007. This provision allows the Governor, acting on the advice of the Premier, to appoint Ministers from among the elected members of the House of Assembly.
Minister de Castro is scheduled to return to the Virgin Islands on September 14.
Education
Ebenezer Thomas Primary Unveils New Mascot, Motto and House Names in 50th Anniversary Transformation
Ebenezer Thomas Primary School has officially embraced a fresh chapter with the unveiling of its new motto, mascot, and house names. Celebrating 50 years of excellence, the school introduced its revitalised identity, sparking excitement among students, staff, and the local community.
At the heart of this transformation is the school’s new mascot: Thoroughbred House, a nod to the rich horse racing tradition in Sea Cows Bay. Representing speed, strength, and teamwork, the Thoroughbred embodies the school’s commitment to fostering resilience and collaboration among its students.
As part of the revamp, Ebenezer Thomas Primary introduced three new house names, each symbolising the power and grace of iconic horse breeds:
- Green House: Forb
es Arabians - Blue House: Frett Mustangs
- Red House: Brathwaite Appaloosas
The new motto, “Charged For Excellenc
e,” underscores the school’s dedication to nurturing academic success alongside core values of respect, gratitude, and perseverance. The year’s theme, “Staying CHARGED,” aims to inspire students to approa
ch each day with focus and a relentless pursuit of excellence.
With an array of events and activities planned to celebrate these significant changes, the school community is eagerly anticipating the year ahead.
-
Local News1 week ago
Search Underway After Vessel Capsizes Off Jost Van Dyke, One Dead, One Missing
-
Health2 weeks ago
New EMT Graduates Strengthen BVI’s Emergency Response
-
Crime/Police2 weeks ago
Firearm and Drugs Seized in Weekend Operations by RVIPF
-
Local News2 weeks ago
BVI Premier Seeks Removal of Opposition No-Confidence Motion Over Procedural Errors
-
Health2 weeks ago
BVI Health Services Authority Responds to Tragic Incident at Nurse Iris O’Neal Clinic
-
Local News1 week ago
Oil Spill Forces Temporary Road Closure in Fish Bay
-
Local News2 weeks ago
Opposition Leader to Introduce No-Confidence Motion Against Virgin Islands Government
-
Local News7 days ago
Thirty-Six Naturalized as British Citizens in Ceremony at Government House