Jahphix Television - #1 BVI news https://jahphixtelevision.com/tag/digicel/ British Virgin Islands (BVI) News on Demand Wed, 23 Jul 2025 13:50:49 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 Digicel Shuts Down Loop News and SportsMax in Major Media Exit https://jahphixtelevision.com/2025/07/23/digicel-shuts-down-loop-news-and-sportsmax-in-major-media-exit/ https://jahphixtelevision.com/2025/07/23/digicel-shuts-down-loop-news-and-sportsmax-in-major-media-exit/#respond Wed, 23 Jul 2025 13:50:49 +0000 https://jahphixtelevision.com/?p=17195 Digicel has confirmed it is exiting the media industry, shutting down two of the Caribbean’s most recognisable media brands—Loop News and SportsMax. The company announced in July that Loop News has ceased operations effective immediately, while SportsMax will end its final broadcast on 8 August. The move marks the end of Digicel Media, which once […]

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]]> Digicel has confirmed it is exiting the media industry, shutting down two of the Caribbean’s most recognisable media brands—Loop News and SportsMax. The company announced in July that Loop News has ceased operations effective immediately, while SportsMax will end its final broadcast on 8 August.

The move marks the end of Digicel Media, which once operated across multiple islands and employed over 100 journalists, producers, editors, and media workers throughout the region. The company cited a strategic shift in focus toward its information and communications technology (ICT) portfolio and digital advertising services.

“This decision supports Digicel’s long-term plan to focus on ICT growth, including recent investments in Symptai and the expansion of Trend Media,” a Digicel spokesperson said in a written statement.

According to a notice to customers signed by Rob Lyons of Digicel BVI, the following channels will be discontinued: SportsMax 1, SportsMax 2, SportsMax+, SportsMax Cricket, and SportsMax Racing.

Founded in 2014, Loop News quickly became a leading digital source for regional and local news across the Caribbean, while SportsMax, launched in 2002, established itself as the premier sports broadcaster in the region, delivering live coverage of international sporting events and Caribbean competitions. The closure of both outlets signals a significant shift in the regional media landscape.

“It’s a tremendous loss for regional journalism and a devastating blow to the sports community,” said a former SportsMax producer who asked not to be named because they were not authorised to speak publicly. “This was more than a business unit—it was a voice for the region.”

The company said employees were notified and would be provided with transition assistance, although no further details have been disclosed regarding severance or job placement support.

Media analysts say the closure reflects wider economic pressures on traditional and regional media houses, which continue to face challenges posed by digital disruption, declining advertising revenue, and the rise of automated content. The end of two well-known brands underlines what some see as an increasingly precarious future for independent journalism in the Caribbean.

“This is part of a global trend, but the Caribbean media ecosystem is particularly vulnerable,” said Dr. Janice McLean, a media studies lecturer at the University of the West Indies. “Local content production and storytelling are often among the first casualties when corporate priorities change.”

Digicel’s withdrawal comes amid broader consolidation in the telecom and media sectors as companies seek to optimise operations and shift resources toward more profitable ventures. The company has not announced any new media initiatives to replace the shuttered brands.

As SportsMax prepares to go off the air in August, questions remain about how the gap in regional sports broadcasting and digital journalism will be filled—and what comes next for the displaced media professionals now facing uncertain futures.

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]]> https://jahphixtelevision.com/2025/07/23/digicel-shuts-down-loop-news-and-sportsmax-in-major-media-exit/feed/ 0 Digicel Working to Restore Service After Tropical Storm Ernesto Disrupts Networks https://jahphixtelevision.com/2024/08/15/digicel-working-to-restore-service-after-tropical-storm-ernesto-disrupts-networks/ https://jahphixtelevision.com/2024/08/15/digicel-working-to-restore-service-after-tropical-storm-ernesto-disrupts-networks/#respond Thu, 15 Aug 2024 16:17:57 +0000 https://jahphixtelevision.com/?p=14102 Tropical Storm Ernesto has left a trail of disruptions across the British Virgin Islands, with Digicel’s mobile and fibre networks among those impacted. The telecommunications provider has reported service interruptions in several areas due to power outages and significant damage to a major fibre cable. In a statement released earlier today, Digicel confirmed that efforts […]

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Tropical Storm Ernesto has left a trail of disruptions across the British Virgin Islands, with Digicel’s mobile and fibre networks among those impacted. The telecommunications provider has reported service interruptions in several areas due to power outages and significant damage to a major fibre cable.

In a statement released earlier today, Digicel confirmed that efforts are underway to restore full service as quickly as possible. However, the extent of the damage, particularly in East End and Virgin Gorda, means that some customers may experience prolonged outages.

“Our teams are working around the clock to get everything back online,” said a Digicel spokesperson. “We understand how crucial these services are to our customers, and we appreciate your patience as we address these issues.”

Affected areas for fibre (Digicel+) services on Tortola include Josiah’s Bay, East End, Lamberts/Balsam Ghut, Hodges Creek, Paraquita Bay, East End, Greenland, Parham Town, and Beef Island. On Virgin Gorda, repair work is currently focused on fixing the fibre network in VG.

For mobile services, customers in Frenchman’s Cay, Parham Town, Long Trench, Luck Hill, parts of Cane Garden and Brewers Bay, Sage Mountain, Towers, Fort Recovery, and Greenland on Tortola, as well as Coal Mine and Nail Bay on Virgin Gorda, are experiencing disruptions.

Digicel has urged customers experiencing issues to report faults by dialing #100. The company has assured the public that repair crews are on standby and will be dispatched to assist as soon as possible.

As the BVI continues to recover from the impact of Tropical Storm Ernesto, Digicel remains committed to restoring full connectivity for all its customers. The company has expressed its gratitude for the community’s understanding and support during this challenging time.

Contact Information: Digicel Customer Service
Phone: #100

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