The redesigned bill includes additional details aimed at helping customers better understand how fuel costs contribute to their electricity charges. It now displays the cost of fuel per gallon as a surcharge, reflecting the base cost that influences energy pricing. It also shows the BVIEC fuel subsidy per gallon, which represents the amount the corporation offsets to reduce the financial burden on consumers. The customer fuel surcharge per gallon, or net surcharge, reveals the final fuel-related charge customers pay after subsidies are applied.

“This initiative underscores our commitment to transparency and accountability,” said Dr. Neil Smith, BVIEC’s General Manager. “Customers deserve to know not only what they’re being charged but also how BVIEC is working to support them, particularly in an era of fluctuating energy prices.”

Chief Financial Officer Carmen Sully echoed this sentiment, emphasizing BVIEC’s longstanding efforts to cushion customers from rising fuel costs. She explained that each month, BVIEC makes a substantial financial contribution to help mitigate high energy prices. By including this information in the bill, the corporation is not just offering transparency but also highlighting the value it provides to every household and business in the territory.

Beyond improved visibility into costs, the updated billing system reflects a broader modernization effort in how customer charges are processed and presented.

The new bill format will be implemented for all BVIEC customers beginning in April 2025.

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The STEP initiative, spearheaded by the BVI Electricity Corporation (BVIEC), aims to alleviate the burden of high electricity bills while advancing the transition to cleaner energy sources.

“Under the STEP initiative, BVIEC will cover the upfront costs of equipment and installation, marking a significant departure from traditional models,” Minister Rymer explained. “Participants will benefit from grid tie systems, harnessing solar energy to offset reliance on imported fuel and reduce overall electricity expenses.”

Minister Rymer emphasised the critical importance of sustainable energy adoption, particularly in the face of global challenges and the imperative to combat climate change.

“National outcome number nine of the National Sustainable Development Plan speaks to the adoption of sustainable energy, which would lower our reliance on imported fuel and introduce more renewable types of energy,” stated Minister Rymer, underlining the government’s commitment to fostering cleaner and more affordable energy solutions for the territory.

The initiative, Minister Rymer emphasized, is designed to empower residents and enhance the territory’s resilience against external economic shocks. By leveraging duty-free import status and strategic procurement practices, BVIEC aims to procure components at the lowest possible cost, ensuring maximum savings for participants.

“To facilitate widespread adoption, BVIEC will engage certified installers, providing them with invaluable experience in solar technology installation,” Minister Rymer noted. “This not only supports the STEP program but also fosters new business ventures aligned with the territory’s climate change agenda.”

Minister Rymer urged residents to register their interest in the STEP program, emphasising its role in driving economic growth and improving quality of life in the Virgin Islands. With projected payback periods as short as under two years, the initiative promises tangible benefits for both participants and the broader community.

In a tangible example provided by Minister Rymer, a customer with an annual usage of 15,624 kilowatts could expect savings of over $2,700 per year with the implementation of a grid tie system, demonstrating the transformative potential of solar technology in reducing electricity costs.

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